Frequently Asked Questions

Custom design refers to the process of creating a unique website design tailored specifically to your brand, business, and requirements. Unlike pre-designed templates or themes, a custom design is built from scratch, allowing for complete control over the look, feel, and functionality of your website.

Whether you need a custom design or a theme depends on your specific needs and budget. Custom designs offer more flexibility, uniqueness, and potential for advanced functionality, but they are typically more expensive. Themes, on the other hand, are pre-designed templates that can be customized to some extent, and are generally more cost-effective, but may have limitations in terms of uniqueness and functionality.

Yes, we can take an existing theme and customize it to better suit your brand and requirements. This can include modifying the design, layout, color scheme, and integrating additional features or functionality.

The cost of a custom design or website development project can vary depending on the scope of work, complexity, and requirements. We generally provide a detailed quote after discussing your specific needs and understanding the project scope.

 

The timeline for a website project can vary depending on the complexity and scope of work. Simple projects may take a few weeks, while more complex projects can take several months. We provide a detailed project timeline once we have a clear understanding of your requirements.

 

Yes, we can handle web hosting for your website. We work with reputable hosting providers and can set up and manage your hosting account as part of our services.

 

Yes, all websites we develop are built with responsive design principles, ensuring that your site will be optimized for viewing and usability across different devices and screen sizes, including desktop computers, tablets, and mobile phones.

Absolutely. We specialize in custom website development, where we work closely with you to understand your specific requirements, goals, and vision for your website. We then develop a tailored solution that meets your needs, whether it's a simple brochure website or a complex web application.

 

Yes, we offer search engine optimization (SEO) services to help improve your website's visibility and organic search rankings. Our SEO services can be included as part of your website project or provided as a separate service.

 

We do not provide domain or hosting but, we can assist you with acquiring a domain name and setting up web hosting for your website. These services are typically included as part of our website development packages.

Yes, we offer comprehensive website speed optimization services to ensure your site loads quickly and efficiently, providing the best possible experience for your visitors.

Yes, we provide a range of website security services, including vulnerability assessments, malware scanning and removal, SSL certificate installation, and ongoing security monitoring.

We typically include unlimited revisions in our website development packages. This ensures you have ample opportunity to provide feedback and request adjustments.

Yes, we provide ongoing support and maintenance services for the websites we develop. This can include updates, bug fixes, content management, and general assistance to ensure your website continues to function optimally and meet your evolving needs.

During the revision process, you can request changes to design elements, layout, content, images, colors, fonts, and functionality. Our goal is to ensure the website aligns with your vision.

We understand that needs and preferences can evolve during the development process. If you decide to change a feature after it has been implemented, please let us know as soon as possible. We’ll work with you to assess the scope and impact of the change. Depending on the nature of the modification, there may be additional costs or time required to make the adjustments. Our goal is to ensure you are completely satisfied with the final product, so we will do our best to accommodate your requests efficiently and effectively.

Yes, we typically require a 50% deposit to secure your project in our schedule and begin the design process. And in some cases, we need to buy paid tools for your project. So yes, we will require a partial deposit once you start.

Yes, we offer flexible payment plans. Please contact us to discuss a payment schedule that works for you.

Yes, we offer discounts for bulk orders and long-term contracts. Please reach out to us for a custom quote.

We offer refunds under certain conditions. If you decide to cancel before the project begins, you may be eligible for a full or partial refund depending on the circumstances.

Our goal is to ensure your satisfaction. We offer revisions to address any issues. If you're still not satisfied, please contact us to discuss potential solutions, including partial refunds.

To request a refund, please contact our email with your project details and the reason for your request. We will review and respond within 5 business days.